DESCRIPTION

The use of cotton masks is an effective way to slow the spread of the virus. By using a cotton mask, you are ensuring your own safety as well as making N95 and surgical masks available for the healthcare workers and front-liners. 

- Made from 100% Cotton.

- Soft breathable inner layer and protective outer layer. 

- Reusable & Washable.

- Anti-Pollutant.

- Adjustable and Comfortable earloops.  

- Made In India.

DELIVERY AND RETURNS

All orders will be delivered in 7-8 days depending upon the Pincode. No returns are applicable for these face masks. In case you don't like the product, please donate it to someone in need and contact us for a refund in the form of store credits.

OPIUMVALLEY — Return & Exchange Policy

For Domestic Orders (Shipped Within India)

At OPIUMVALLEY, we want you to love what you wear. If there is an issue with your order, please contact us within 7 days of delivery through our available customer support channels.

Requests raised after 7 days from the delivery date may not be eligible for a return or exchange.

Return & Exchange Guidelines

1. Eligible Returns and Exchanges

Returns or exchanges are accepted only if the product delivered is:

• Defective or damaged.
• Incorrect in size, design, or colour compared to the order placed.
• Different from the product originally ordered.

2. Product Condition

To qualify for a return or exchange, the item must be unused, unworn, unwashed, and in its original condition and packaging. Please retain the original tags and packaging until your request is resolved.

3. Change of Mind

If you receive the correct product in the size, design, and colour you ordered but decide you no longer want it, we do not offer refunds for change-of-mind requests. Exchanges may be considered subject to availability and approval by OPIUMVALLEY.

4. Inspection and Approval

All return and exchange requests are subject to verification by OPIUMVALLEY. If an item shows signs of wear, washing, damage caused after delivery, or does not meet the eligibility requirements, the request may be declined.

5. Shipping Charges

If the return or exchange is approved because we sent a defective, damaged, or incorrect item, please contact our support team for instructions regarding shipping arrangements.

For requests arising from a change of mind or other reasons not attributable to OPIUMVALLEY, the customer may be responsible for applicable shipping charges, where an exchange is approved.

How to Request a Return or Exchange

Contact OPIUMVALLEY within 7 days of receiving your order. Please provide:

• Your order number.
• The reason for your request.
• Clear photographs or a video showing the issue, where applicable.

Our team will review your request and share the next steps.

OPIUMVALLEY — Wear Your State of Mind.